The acceptance by us of an order is on the understanding that these Conditions of Sale are accepted.

STOCK

Every effort is made to keep all stock true to name and free from pests and disease. No plants are guaranteed to flower during the year of purchase. Our liability for plants supplied is limited to the replacement of those plants, or, at our option, to a refund of the price paid. All other claims, including those for consequential loss, are hereby excluded.

ORDERS

Orders are accepted subject to goods being unsold and to crop shortages or failure, howsoever caused.

MINIMUM ORDER PER VARIETY

Our usual dispatch per variety is in 60's.
So as to accommodate those customers that require smaller numbers per variety we also offer 15's and 30's (For which there is a surcharge made to cover extra handling), this surcharge is included in the price shown in our online shop but will be added to prices shown in our availability lists.
Our minimum overall order is 8 complete boxes e.g. 8x60 (480 plants). In this you can order up to 32 varieties - if you only order 15 plants of each variety - or 16 varieties if you ordered 30 plants of each variety or 8 varieties of full boxes of 60 plants each, or any other combination to make up the minimum of 480 plants..
We offer nationwide next day mainland delivery to the UK mainland on plug grown plants, - quotations for other areas given on request. Our lead time is usually between 5 and 10 working days depending on the time of year.

Please indicate any substitutes that may be acceptable in case any varieties are not available. Unless otherwise instructed we reserve the right to substitute at our discretion.

 

MINIMUM ORDER ACCEPTED

The minimum order accepted for dispatch is one outer of 8 boxes, (480 plants) to one address.

Cash & Carry is one box of either 60 of one variety or a multiple of these numbers.

We welcome Garden Societies, Institutions and other bulk orders, so long as they can be packed as one order and sent to one address in the quantities stated above.

PRICES AND VAT

All good are sold at prices ruling at the date of dispatch/collection.

All prices include FREE delivery  (UK Mainland. For some remote areas and off-shore islands quotation on request.)

There is a one off payment of £1.03p fuel surcharge per consignment.

All prices are exclusive of VAT. Herbs are zero rated.

PAYMENTS

All plants are sold on a Pro-Forma basis, (Unless otherwise agreed) please do dot send any moines with your order, with the exception of our selection collections, where the total value is stated including carriage and VAT.

Plants collected from the nursery must be paid for with either Credit Card (Master Card or Visa) or cash. Cheques will only be accepted by prior arrangement.

Your payment can be either Credit Card, Cheque or Cash.

DAMAGE AND COMPLAINTS

Any damage complaint, including a complaint regarding the plants or shortage to do with the order must be reported within 3 DAYS of delivery. If the package is damaged it is essential, in your own interests, that you either do not sign the Carrier's delivery note or sign the note as damaged. No refunds or responsibility will be accepted by Mentha Nurseries Ltd for plants damaged on transport arranged by our customers.

ORDERS COLLECTED FROM THE NURSERY

Plants can be collected on an "Ex. Nursery" basis, we require approximately 2 working days notice before collection. Opening hours for collections are from 8.30am to 3.00pm. Monday - Friday. Weekend collections by prior arrangement only.